A Distributor Built for Foodservice Operations
Who We Are
- Founded in 1983 and headquartered in Pelham, Alabama
- Purpose-built for foodservice distribution
- Privately owned, service-driven and operationally disciplined
- Footprint across the Southeast: Alabama, Northern Florida, Georgia, Tennessee and Mississippi
- 203,000 sq ft warehouse in Pelham, Alabama, supported by strategically located remote domiciles to extend reach and flex with customer needs
Proven Performance
- Consistently strong metrics year after year:
- On Time Delivery: 97.4%
- Order Fill Rate: 99.98%
- Perfect Orders: 93.4%
- Clean Invoices: 96.2%
- Trusted by leading QSR brands across the Southeast:
- #1 distributor in the Southeast for Subway for 31 years
- Top 5 distributor nationally for Wendy’s for eight years
Why Choose SFM
What Matters to You
- Cost transparency
- Service reliability
- Flexibility
- Purchasing (supply assurance)
- Customer service
What SFM Delivers
- Transparent case-fee pricing with no hidden markups
- Consistently high accuracy and delivery performance
- Local accountability at the distribution center level with direct access to the leadership team
- Systems and processes tailored to your brand, enabling faster, more responsive decision-making than large national distributors
- Backup sourcing and inventory strategies to ensure continuity
- Customer-first support via phone and email with a strong service-recovery mindset
SFM Network – Warehouse to Delivery
Warehouse
- Dry capacity: 138K sq ft
- Cooler capacity: 28K sq ft
- Freezer capacity: 28K sq ft
- Office space: 9K sq ft
Transportation
- Delivery Fleet: 48-foot, multi-temperature trailers featuring wider-than-average side doors and liftgates for efficient pallet delivery
- Logistics Fleet: 53-foot refrigerated trailers enabling SFM to control inbound freight from supplier pickup through delivery
Purchasing Advantage
Proprietary Items
- SFM will work with your brand-approved suppliers to ensure brand-differentiating items are available
- By container
- With our logistic fleet that allows SFM to pick up product directly from suppliers
- On consignment inventory for bulk quantities/supplier storage
- If desired, SFM offers complete item and supplier sourcing for primary and/or substitute items
Common Items
- SFM is a proud member of UniPro Foodservice Purchasing Cooperative, leveraging $168B in purchasing power to deliver cost-effective options on common items
- Access to established vendor relationships supporting 285+ restaurant chain locations (Jack’s Family Restaurants)
Flexibility through SFM
Technology and Reporting
- Seamless integration with restaurant back-of-house and inventory systems
- Custom reporting and data files tailored to customer requirements and cadence
Scalability and Growth Support
- Infrastructure designed to support multi-market footprint expansion
- Proven ability to scale rapidly:
- Successfully onboarded 48 additional Wendy’s locations in June, 2020
- Added 64 more in April, 2021 in response to supply chain disruptions
Operational Flexibility
- Creative sourcing and logistics solutions for non-food items (uniforms, smallwares) to reduce freight costs while ensuring store-level availability
- Flexible support for new store openings, including accommodation of elevated initial sales volumes during ramp-up
Next Steps …
We’d welcome the opportunity to partner with you!
If you provide:
- Location list
- Delivery statistics
- Supplier/SKU listing with annual case volume
We’ll provide a customized pricing model and a detailed service plan tailored to your operation.